tk644 Privacy Policy
Your personal information is our highest priority. This policy explains in detail how tk644 collects, stores, and protects your information.
Introduction and Scope
tk644 ("we", "our") operates a safe and reliable online gaming platform for players in Bangladesh. We believe that the protection of your personal information is a fundamental right. This privacy policy explains in detail what types of information we collect, how we use that information, and what steps we take to protect your rights.
This policy applies to the tk644.lat website and all associated services. If you disagree with any part of this policy, please refrain from using our platform and contact our support team.
What Information We Collect
tk644 collects only the information necessary to provide our services. Below is a description of the information collected:
| Type of Information | Description | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Account verification and age confirmation |
| Contact Information | Email address, mobile number | Account management and support |
| Financial Information | bKash, Nagad, Rocket, Upay account numbers | Transaction processing |
| Device Information | IP address, browser type, operating system | Security monitoring and fraud prevention |
| Usage Information | Game history, transaction records, login activity | Service improvement and responsible gaming |
| Cookie Information | Session cookies, preference cookies, analytics cookies | Website functionality and experience improvement |
Sensitive Information
We do not collect any special category of sensitive information (such as religious beliefs, ethnic identity, or political opinions). However, identity document information necessary for age verification may be collected, which is stored under strict security measures.
Purpose of Information Use
Service Delivery
We use your information to create and manage your account, process transactions, personalize your gaming experience, manage the VIP program, and provide bonuses.
Security and Protection
Your information is analyzed for fraud detection, account protection, prevention of money laundering, and prevention of unauthorized access.
Legal Obligations
Your information may be used to comply with applicable laws and regulations, in response to requests from regulatory authorities, and for dispute resolution.
Communication and Support
Contact information is used to send important account notifications, service updates, responses to support requests, and responsible gaming information.
Information Disclosure and Sharing
We may share certain information with trusted third parties in limited circumstances and through strict security measures:
Payment Processors
Financial information necessary to process transactions through bKash, Nagad, Rocket, and Upay is shared with the relevant payment processors. This information is used solely for transaction processing, and these organizations follow their own privacy policies.
Technology Service Providers
Limited information may be shared with selected technology partners who provide gaming software, server hosting, cybersecurity, and customer support services. All such partners operate under strict data protection agreements.
Legal Requirements
We may be required to disclose relevant information in response to court orders, lawful requests from government agencies, or legal obligations. In such situations, we disclose only the information that is necessary.
Business Transfers
In the event of a merger, acquisition, or asset sale, user information may be transferred. In such cases, we will notify you in advance and obtain your consent regarding the new privacy policy.
Information Security Measures
tk644 uses industry-standard security technology to protect your information:
SSL Encryption
All communication between you and our servers is protected by 256-bit SSL encryption technology.
Two-Factor Verification
The option to enable two-factor authentication (2FA) on your account is available.
Continuous Monitoring
Our systems are monitored around the clock to detect suspicious activity.
Secure Data Storage
All personal information is stored in encrypted databases and backed up regularly.
Staff Training
All our staff receive regular training on data protection and are bound by confidentiality agreements.
Access Control
Only authorized staff may access your information where necessary.
Cookie Policy
What Are Cookies?
Cookies are small text files stored in your browser. tk644 uses cookies to keep the website functioning properly and to improve your browsing experience.
Types of Cookies We Use
- Essential Cookies: Necessary for the core functionality of the website, such as maintaining login sessions.
- Functionality Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Collect information to monitor and improve website usage.
- Security Cookies: Used to detect and prevent fraud.
Cookie Control
You can manage cookies through your browser settings. Keep in mind that disabling essential cookies may affect the proper functioning of the website. Most modern browsers include options for managing cookies.
Your Data Rights
As a member of the tk644 platform, you have the following rights over your personal information:
Right to Access
You may request to know what information we have collected about you. We will provide complete information within 30 business days.
Right to Correction
If any of your stored information is incorrect, you may request a correction. This can be done through account settings or by contacting support.
Right to Deletion
In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
Right to Data Portability
You may request to receive your personal information in a structured and readable format.
Right to Object to Processing
You may object to the processing of your information for specific purposes, particularly in the case of marketing communications.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be temporarily restricted.
Data Retention Period
Active Accounts
Your personal information will be retained for as long as your account remains active. This information is necessary for service delivery, support, and security.
After Account Closure
Even after an account is closed, certain information may be retained for a specified period to meet legal obligations. Information related to financial transactions is retained in accordance with applicable law.
Inactive Accounts
Information from accounts that have been inactive for an extended period is reviewed periodically. Unused information is securely deleted or anonymized, unless a legal obligation requires otherwise.
Protection of Minors
Through an age verification process at the time of registration, we ensure that only adults (21+ years) can use our platform. If we receive credible information that a minor has registered, we will immediately close that account and delete the collected information. If a parent or guardian believes their child is using our platform, please contact us.
Policy Changes
tk644 may update this privacy policy from time to time. For significant changes, we will notify you by email or through an in-platform notification. The date of each revision will be noted at the top of this page. Continuing to use the platform after changes have been made means you have agreed to the terms of the new policy.
We recommend that you review this policy regularly to stay informed about the latest updates.
Contact and Complaints
For any questions, concerns, or complaints related to the privacy policy, please contact us:
Live Chat Support
Our support team is available 24 hours a day, 7 days a week via live chat. Live chat is the fastest way to get immediate assistance with any privacy-related questions.
Email Contact
For detailed privacy requests or formal complaints, write to us at: [email protected] — we will respond as quickly as possible.
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